At the local level, when a disaster occurs, emergency management and various voluntary agencies like the American Red Cross and the Salvation Army are sometimes unclear about their joint mass care roles and responsibilities, especially regarding congregate shelters. In addition there seems to be a lack of knowledge regarding resources. There are not enough shelters or shelter staff currently available. A report by the California Seismic Safety Commission states that this was a major concern during California's recent earthquakes. Also, there was not a clear understanding regarding responsibility for shelter site selection or for staffing and operation of shelters.
In Missouri, this would not be a concern at the State level, but it could be of concern at the local level, especially in the smaller communities.
SEMA, in conjunction with local emergency management and voluntary agencies at the State and local levels, evaluates multi-agency exercise and training programs in the area of mass care to ensure that agencies know their roles and responsibilities during an earthquake or major disaster relief operations.